What is the Client Waiver?

The Client Waiver is a legal document developed by Kiva. By signing the Client Waiver, the borrower grants permission to Kiva and your organization to publish his/her information and photo on the internet. Since a borrower’s information is visible on Kiva’s website indefinitely, the permission granted by the Client Waiver does not expire.
 

Kiva’s policy is that a borrower must sign the Client Waiver before his/her profile is posted on the Kiva website. Kiva requires a new Client Waiver for each new loan posted.

 

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Why is the Client Waiver Important?

Kiva is committed to principles of client protection. We do not want to publicly share a borrower’s personal information and photo if we do not have his/her permission. The Client Waiver also protects Kiva and your organization from legal action in the future.

 

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Where Can I Find the Client Waiver?

You can download the appropriate version of the Client Waiver in the next step (2.3) of this section. The Client Waiver is available in many languages. Contact your Portfolio Manager if you have any questions about which waiver you should use.

 

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Storing Signed Waivers

Signed waivers must be stored in such a way that the waiver for a specific borrower or group can be retrieved with 24 hours’ notice by Kiva.