STEP 5: OTHER RESPONSIBILITIES
5.1: Learn about reporting repayments
We do not expect you to report repayments until you receive your first repayment from a borrower. Please note that there may be a significant delay until you report repayments.
An important part of partnering with Kiva is reporting the actual amount each borrower has repaid each month
It is a Field Partner's responsibility to report accurate repayments to Kiva. Once a statement is final, we cannot revise it if you make a mistake.
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Field Partners who do not report repayments are at risk of getting billed more than they have actually been repaid by their borrowers. Kiva will conduct periodic checks to ensure that repayment information has been reported accurately. Since repayment reporting is incredibly important to Kiva, this is also something that we look at when we are considering growing a partnership.
Training Video
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Purpose: Explains the process for reporting loan repayments to Kiva (this process directly affects billing)
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Who should watch: Finance Director, MIS Manager, Kiva Coordinator
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Key questions to consider: Who will create the monthly repayment report? How will you track repayments for loans posted to Kiva ("tag" loans in your MIS, track them in Excel, etc.)?
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Video Table of Contents (link will open new window)
Part I: Overview of Repayment Reporting
- What is Repayment Reporting?
- What is the purpose of Repayment Reporting?
- Consequences of Failing to Report Repayments
Part II: Preparing Your Repayment Report
- Preparing Your Repayment Report
- Repayment Reporting Deadline
Part III: Video Demonstration of PA2 and Repayment Reporting
- Repayment Report Summary Page, Errors and Finalization
- Reviewing your CSV file for errors
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Part IV: Summary of main goals of video
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Frequently Asked Questions
The "Repayments" section of the PA2 Help Center provides instructions on how to report repayments. It is also full of answers to commonly asked questions. You should read the following articles to understand our expectations: